Tai Chi Active Online Courses - Thinkific Course Platform- Terms & Conditions
Introduction
Tai Chi Active is a modern exercise class format that combines the stances and movements of Tai Chi and QiGong together with Low Impact Exercise. So that more people can enjoy the benefits of Tai Chi Active, we run online courses to help people wanting to learn. Our online courses will be delivered through pre-recorded videos, self-study workbooks or a mix of both via the Thinkific Course Platform.
Communication
Our main method of communication is email, so it’s important you keep your contact details up to date and regularly check your email.
Application Process
It is your responsibility to provide full, true and accurate information on all Tai Chi Active and Thinkific documentation. There are no pre-requisite requirements for our online courses which are available to anyone upon full payment of the course fee.
Payment
Course payment fee is collected via the Thinkific Course Platform through the Thinkific and Stripe payment systems. By making payment you agree to the Terms and Conditions set out forthwith. Once payment is received you’ll receive access to our online course that you have purchased. In the event that you have any difficulties with making payment then please do not hesitate to contact us by emailing [email protected]
Refunds
We operate a 14 day cooling off period and right of cancellation effective from the date of payment. Within this 14 day cooling off period, if for any reason you change your mind, then we will offer a full refund unless you have started any portion of our online course, in which case we cannot guarantee a full refund.
After the above period you can still request a cancellation by emailing [email protected] however Tai Chi Active reserve the right to refuse to refund or may offer a partial refund, dependant on the individual circumstances and portion of our online course accessed.
Any refunds may incur an administrative fee.
Thinkific Course Platform Access
Thinkific Course Platform Access is via a secure log in. Sharing your log in details to another person is strictly prohibited and in breach of our Terms & Conditions. Copying or sharing any information contained within our online course to another person is strictly prohibited and in breach of our Terms & Conditions. If we find this to be the case we reserve the right to terminate our agreement and services, and will pursue action for any losses incurred.
It’s your responsibility to ensure you have the necessary IT hardware/software and ability to access our online course on the Thinkific Course Platform.
Health and Fitness
It’s your responsibility to ensure you are fit enough to participate in our online course. If you are in any doubt about your health then you should consult a medical professional prior to commencement of our online course. During our online course it’s your responsibility to take appropriate precautions.
Physical exercise, even low impact exercise like Tai Chi and QiGong, may result in injury so you need to listen to your body at all times and only move within your comfort zone. If you use our online course you agree to do so at your own risk and agree to release/discharge Daphne Richardson, Freshfield Fitness and Tai Chi Active Ltd from all claims that may arise.
Trademark
TAI CHI ACTIVE is a trademark and is owned by Tai Chi Active Limited registered address 66 Freshfield Road, Formby, Liverpool, L37 7BQ.
Use of the name can only be granted by ourselves. Any instructor teaching or pertaining to carry out business under the heading Tai Chi Active or similar sounding must be registered and authorised and licenced by ourselves to do so. We take the protection of our branding and intellectual property seriously and will consider action where appropriate.
Information provided and data policy
We would ask that the personal information that you provide is accurate and is updated in the event of any change. If we find that you have provided false information then we reserve the right to terminate our agreement and services, and will pursue action for any losses incurred.
In terms of Tai Chi Active’s data and privacy policies we would ask that you visit the Privacy Policy link at www.taichiactive.co.uk
If you have any questions, please do not hesitate to contact the Tai Chi Active team via email to [email protected]
Tai Chi Active Ltd – April 2024